7.1.24 Non-Resident Day Pass Policy (2)

After thoughtful deliberation, the Parma Heights Recreation Department has introduced a new policy. Effective July 1st, 2024, this change aims to ensure our residents can fully enjoy the facility and that our staff members are treated with the utmost respect. This will lead to a more pleasant and efficient work/play environment.

• Non-resident day passes or “drop-ins” will be removed indefinitely.
• Non-residents may accompany a resident into the facility as a resident guest
• One (1) resident adult (18+) can escort up to two (2) non-residents
• One (1) resident child (17 & under) can escort one (1) non-resident
• Resident guest prices will mirror the non-resident day pass rate
• Non-resident Adult (18+) $10
• Non-resident Child (4-17) $8
• Non-resident Senior (60+) $8
• Children 0-3 will remain free with a paid adult
• Non-residents will be invited to attend special events such as Swim Cinema, Christmas in July, Doggy Swim, etc.
• Non-residents may still purchase a membership to access the facility but cannot escort others

As always, Director Bacci and other management-level staff determined this policy. There will be zero tolerance for verbal abuse of the Parma Heights Pool Staff. Any patron speaking in such a manner will be removed from the facility and banned.

Comments, questions, and concerns should be directed to the Directors Office.

Pool Rules:
To ensure a safe and enjoyable time for all visitors these rules must be followed by anyone entering the facility.

● All persons entering the facility are required to sign in and pay appropriate fees regardless if they will be entering the water or not.
● Proper swim attire is required. Street clothing of any kind is prohibited in the pools.
● Infants and toddlers not potty trained are required to wear swim diapers or commercially produced swim pants.
● Swimming is prohibited when an infectious or communicable disease is present.
● United States Coast Guard-approved life jackets in good condition are permitted, provided an adult 18 years or older remains within arm’s length of the wearer.
● All children 12 years of age and younger must be accompanied by an adult 18 years of age or older at all times while in the facility.
● Glass, ceramic, or other dangerous materials are prohibited from the facility.
● Alcohol and Drugs are prohibited from the entire Greenbrier Commons. Being under the influence of these items is prohibited in Greenbrier Commons.
● Tobacco is prohibited from use in the facility, within 6 feet of the facility perimeter, and in the area in front of the gatehouse extending to the tennis courts and parking lots.
● Running, pushing, dunking, flipping, back-facing entry into pools, or any behavior deemed unsafe by a City of Parma Heights employee is prohibited.
● Inflatable toys, non-USCG-approved lifejackets, fins, snorkels, and mermaid tails are prohibited unless participating in a specific program authorized by the City of Parma Heights.
● All swimmers under the age of 18 must exit the pool entirely during rest periods.
● All children must be accompanied by an actively watchful adult within arms reach while utilizing the Activity/Children’s Pool.
● Slides:
○ Lifejackets, goggles, water shoes, and sunglasses are prohibited on all slides.
○ Activity/Children’s Pool: All users must be less than 48” tall.
○ Main Pool: All users must be 48” or taller, and the splashdown area must remain clear of all individuals.
● Head-first entry into the deep pool is only permitted into the 9-foot depth area.
● All food and beverages must be consumed inside the food court or other designated area by the Aquatics Coordinators.
● Personal belongings should be secured in a locker with a lock.
● Family/Inclusive changing rooms are available for those who choose.
● Failure to obey the directives of any City of Parma Heights employee will result in removal from the park.
● City of Parma Heights employees have the right to search bags entering the facility.
● The City of Parma Heights is not responsible for lost or stolen items.

Failure to adhere to Parma Heights Pool rules/policies will result in removal from the pool facility and/or Greenbrier Commons Park without a refund. 

Heat-Related Resident/Pass Holders Only Days

To better serve the residents of the City of Parma Heights, the Parma Heights Pool will not offer Non-Resident Day Passes on days that are forecasted to be 90° or higher. The determination will be made no later than 8 pm on the day prior; if no announcement is made by 8 pm, the pool will be open to Residents & Non-Residents. This restriction applies to open swim daily entrance passes only; it does not apply to specialized programming, including but not limited to Senior Swim, & scheduled parties, or group reservations.

Cold Related Closures

Open swim will be canceled for the day when the forecasted high is 65* or less and overcast. The forecast will be used, and the determination will be made no later than 8 p.m. on the day before. Programs will continue on a case-by-case basis. 

Lightning/Thunder

The pool will be closed for 30 minutes after any lightning or thunder is seen or heard. 

The announcement will be made via the Parma Heights Recreation Facebook page. You can also call the Parma Heights Pool at 440.886.2424 for updates regarding any changes or closures to the pool schedule. There will be a voicemail message with the most up-to-date information if calls are received after operating hours, or if the phone lines are in use assisting other patrons.

Children under the age of 13 must be accompanied by an adult for the duration of their stay at the Parma Heights Pool. Children 13+ must have a parent or guardian sign the annual waiver before entering the facility for the first time.

Failure to adhere to Parma Heights Pool rules/policies will result in removal from the pool facility and/or Greenbrier Commons Park without a refund. 

Lifejackets, goggles, water shoes, and sunglasses are prohibited on all slides.

Long swim shirts must be tucked into bottoms prior to going down the slides.

Activity/Children’s Pool:

All users must be less than 48″ tall. Adults are permitted to go down slides with children. There is no holding hands going down the slide.

Main Pool:

All users must be 48″ or taller. The splashdown area must remain clear of all individuals. Only one rider is permitted at a time.

Failure to follow directives of slide attendant/lifegaurds will result in not being permitted to use slides and/or removal from facility.

All lifejackets must be United States Coast Guard – approved and in good condition. The lifejacket must be the proper size for the wearer.

The Front Desk staff with inspect all lifejackets at the entry point and will tag those meeting these requirements.

All items not meeting requirements will not be permitted inside the facility.

An adult must remain within an arm’s distance of the wearer at all times, regardless of which pool the wearer is in.

Life jackets are not permitted on any slides.

Failure to adhere to Parma Heights Pool rules/policies will result in removal from the pool facility and/or Greenbrier Commons Park without a refund. 

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Failure to adhere to Parma Heights Pool rules/policies will result in removal from the pool facility and/or Greenbrier Commons Park without a refund. 

Parma Heights Summer Swim Team: https://parmaheightsoh.myrec.com/info/activities/program_details.aspx?ProgramID=29862

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